A new furnace can easily cost up to $10,000 while a new air conditioner can also cost thousands of dollars. In many cases, even minor repairs can cost $100 or more when you factor in parts, labor and other fees service providers may charge. Therefore, it’s important to know what to look for when hiring a professional to work on your home’s HVAC system.
Ask Friends and Family Members for References
If your friends or family members own their own homes, they have probably interacted with heating or cooling professionals. They will likely be able to recommend a service provider who does quality work at an affordable price. It may also be possible to ask for references from social media contacts, colleagues or others in your personal or professional circles for advice.
Your preferred service provider may also be able to provide references or provide more information about what they do before you spend any money. The folks at Dr. HVAC Inc in Margate will be happy to do this for you before engaging in any heating or cooling system repair, installation, or maintenance work.
Look for Companies That Are Licensed and Insured
A service provider will typically advertise the fact that they are licensed, insured, and certified to do the work for which they’re hired. Hiring someone who is not properly licensed and insured could be exposing you to liability if a technician gets hurt while on your property. Additionally, a service provider who’s not certified may not complete the job properly, which could increase your overall costs.
How Long Has the Company Been in Business?
Generally speaking, companies don’t stay in business if they offer poor products or provide poor service. Therefore, if the company that you want to work with has been in business for several years or decades, there is a good chance that you have found a reputable service provider. A more established business will also have repeat customers and may have reviews you can check out, too.
What Types of Products are Available?
Any HVAC company that you’ll want to work with will have products from at least one major brand. Ideally, they will have heating and cooling systems from multiple brands so that you can choose the product that meets your needs and budget. If you need repairs done to your heating or cooling systems, look for a company that will use parts that are designed specifically for whatever is installed in your home. While in some cases, universal products that are designed to be used in an array of items produced by multiple brands may be needed, you should be able to access the brands you know and trust for most repairs or installations.
Are There Any Warranties or Guarantees?
A reputable company will have some sort of warranty or guarantee that protects you if a mistake is made and the HVAC system is damaged or needs further repairs. There will also likely be a warranty that protects you if a defective product is installed in your home. If your considered company fails to offer any type of service or product guarantee, the company may not stand by its work, which is a red flag regardless of their track record or reviews.
How Are You Treated by Customer Service?
One of the signs that you are working with a quality HVAC company is that the customer service team takes time to answer your questions. The person you call or live chat with to schedule an appointment should be willing to provide information about the company, its products, and its pricing. Whoever comes to your home should be able to provide more insight into why you’re experiencing an issue, what is being done to fix it, or whether you might experience a repeat of the problem in the future. They should also offer tips on avoiding or preventing this type of problem.
If you need a quality HVAC company, give Dr. HVAC Inc a call today! In addition to heating and cooling repair and installation, we can also perform indoor air quality tests or take other steps to make your home’s air cleaner and easier to breathe.